Physical+Model



"The physical model tells us where the work is taken place, showing us the key features of the work place. (Benyon, Turner, 2005) According to Beyer and Holtzblatt, the physical model consist of six components: physical structures, movement, communications and computer technologies and networks, location of key artefacts, layout, and breakdowns.

//Physical structures// are structure of the workplace that could influence how the work is completed. For instance, public versus private rooms.

//Movement// occurs within the workplace, with how the workers go about their daily routines and how the artefacts are moved around.

//Communication and computer technologies and networks// are people who are concerned with the artefacts.

//Location// of key artefacts is where the artefacts are processed.

The //layout// of the workplace is also taken into account. Lastly, breakdowns are looked upon.

Benyon, David, Phil Turner, and Susan Turner. //Designing Interactive Systems//. London: Addison-Wesley, 2005.

Beyer, H. and Holtzblatt, K, (1998) //Contextual Design//. Morgan Kaufmann, San Francisco.